Terms and Conditions
Rates
Prices are per 2 guests and night with a minimum stay of 3 days. In case a sofa bed is booked separately, we will charge 20 Euro per person und night. All prices include the provision of bed linen, towels, heating, water and electricity, W-LAN access, final cleaning and any taxes excluding the visitors' tax. The visitor's tax has to be paid separately and will be calculated according to the valid municipal regulation (currently 1,35 EUR each guest > 14 years/day).
Discounts
Children aged 0 - 2,99 are inclusive, Children aged 3 - 9,99 will be charged 12 Euro per night. Baby equipment is provided free of charge on request.
Payment
- Please note that according to Italian law Italian citizen are not allowed to pay more than 1.999,99 EUR in cash. The same law allows non-Italian citizen just to pay less than 1.000,00 EUR in cash.
- You may also pay in advance by bank transfer.
Arrival and departure
On arrival day your apartment will be available after 4.30 pm.
On departure day we kindly ask to check out by 9 am.
Booking
Please note that a non-refundable deposit and a written booking confirmation are required to confirm the booking. In case of cancellation the following provisions shall be applicable.
Cancellation policy in accordance with art. 1382 ZGB
The Italian Consumer Protection Code provides no general right of withdrawal. Yet, we do so in accordance with art. 1382 ZGB applying the following clauses:
In case of a cancellation 30 days or more prior to the day of arrival, we will not charge anything. The deposit will not be refunded, though.
In case of a later cancellation it will be charged as follows:
- 29 - 15 days prior to the day of arrival: 40 % of cancellation value
- 14 - 8 days prior to the day of arrival: 70 % of cancellation value
- 7 - 1 day(s) prior to the day of arrival: 90 % of cancellation value
- In case of no show or early departure the reservation will be charged in full.
So please let us know in time if you cannot start your vacation as planned.
Holiday cancellation insurance
We recommend to purchase the "Roter-Hahn" cancellation insurance upon booking. The cancellation fees will thus be covered and you can look forward to enjoying a carefree holiday.
Smoking ban
Smoking is prohibited throughout the house, also including the balconies. Smoking is only allowed outside the buildings.
No pets
Out of consideration for our other guests, pets are not allowed.
Disclaimers
We endeavour to provide correct and complete information on this website. However, we assume no liability or guarantee for the topicality, correctness and completeness of the information provided. We reserve the right to make changes or additions to the information provided without prior notice. The respective offer or booking confirmation is binding. With all careful control of content, we assume no liability for the content of external links. The operators of linked pages are solely responsible for their content.
Last note
We hereby expressly refer to the provisions of art. 45-67 of the Italian Consumer Protection Code GvD 206/2005.
